Why Outlet Stores Are the Hottest Thing in High-End Retail


High-end malls area unit slumming … style of.
At dear attire retailers like Neiman Marcus and Bloomingdales (M), outlet stores could shortly number ancient locations, in step with a brand new report by Bloomberg Industries. In fact, they already do at Saks (SKS) and Nordstrom (JWN). Some sixty p.c of Saks locations area unit currently shops, and every one however 2 of the fifteen stores it plans to open within the next 2 years are discount centers. Nordstrom meantime, has 123 “Rack” shops, variety it plans to double by 2016.

The strategy may be a straightforward play for the bargain-hunters World Health Organization have driven handsome returns for Ross Stores and TJ Maxx of TJX corporations (TJX). “It’s preponderantly a completely completely different client for these corporations,” says Bloomberg Analyst Poonam Goyal. “They apprehend they can’t afford the full-line stuff, however they still want the whole.”

A steady stream of thrifty customers pays off in tight times. because the economy buckled in 2009, combined revenue at Ross and TJX proud by five p.c, whereas sales at Neiman Marcus, Nordstrom, and Saks softened by ten p.c.

“It extremely took the recession for them to ascertain the chance there,” Goyal says.
Separating shoppers by disposition to pay—better called value differentiation—has long been a tried business strategy. It’s robust for a mid-market player like Macy’s, however it’s good for a corporation that focuses on pricier merchandise.

The trick, however, is to form positive that folks World Health Organization area unit willing to pay the upper value can’t simply switch to the cheaper possibility. That’s the wonder of outlets; they physically separate consumers. They additionally let high-end brands offload stale inventory while not dynamic  costs in flagship stores, learning affluent customers to attend for discounts.
The discount stores area unit typically additional profitable than the glitzier retail hubs. In terms of revenue per area unit, Nordstrom Rack locations sell forty p.c over the company’s ancient locations, in step with the Bloomberg analysis. And expenses area unit lower at shops, whose shoppers usually don’t ought to be enticed by a swarm of staff, or by high-priced displays and fixtures.
“The solely real danger for shops,” Goyal says, “is if everybody suddenly desires to pay full value.”